NEED CUSTOMER SERVICE HELP?
Before leaving us a less-than-perfect review, please give us the opportunity to serve you best by emailing us at:
- This allows us to keep track of our conversation and help you more quickly.
- We generally answer all emails within 24 hours.
- During peak season, (October- January) this response may be delayed slightly. We appreciate your patience as we work to serve you.
- Please email us a picture of the damage, your order number, and indicate in the subject line whether you'd prefer a replacement or a refund
- e.g. DAMAGED: Replacement request order 123456
- Find us on Faire and get $100 credit toward your first order using this link: rustedorangecraftworksco.faire.com
Joe, Samantha, Aubrey, and Matt